Our approach to Technology Solutions ...

Today, most small, medium and even enterprise businesses are under tremendous pressure to reduce IT Costs and improve operational efficiencies without reducing levels of service. Reducing cost, consolidating and optimizing design and developing effective operational processes.

RR Experts & Consultants integrates people, processes and technology into a well-designed system based on industry best practices to identify, quantify and realize cost savings and improve operational processes through a structured methodology that maximizes the value of your IT infrastructure investment.

Companies have failed to attain end-to-end benefits from tool implementations. Even after significant expenditures or improvements, tools still fail to meet business, customer and user demands.

RR Experts & Consultants follows a proven IT approach to improve multiple IT Service Support and Service Delivery processes and tools at the operational level. Typical steps include the following:

• Develop a full understanding of the client's vision, strategy, goals, organization, processes and tools

• Define the critical success factors and project objectives with key stakeholders

• Review the current and future state organizations, processes and tools 

• Baseline the current operational state

• Compile and analyze the gathered information and compare to the organizational strategy and best practices

• Identify organizational process or tool gaps

• develop recommendations and readmaps

• Deploy and implement systems, processes, integrations including:
  - Proof of Concept
  - Pilot Project Execution
  - Project Management
  - PMI Methodology
  - On-Site Installation
  - Data Migration
  - User Level Customization
  

• Transfer knowledge and educate IT Staff

• Support consensus development and marketing within the client organization